Overview
This Refund and Returns Policy explains how purchases, access, and refunds are handled on the Jeruk Purut Pro website. Jeruk Purut Pro provides digital products designed for consultants, advisors, and professional service providers, including diagnostic kits, engagement delivery playbooks, intellectual property systems, partnership development guides, and personal positioning planners. All products are delivered digitally, and no physical items are shipped.
By purchasing from this website, you agree to the terms outlined in this policy.
Digital Product Delivery
All products available on Jeruk Purut Pro are delivered in digital format. Access is typically granted immediately after successful payment through download links, account access, or email delivery systems where applicable.
It is the customer’s responsibility to ensure that the correct email address and payment details are provided at the time of purchase. Jeruk Purut Pro is not responsible for delivery issues caused by incorrect information entered by the customer.
No Refund Policy
Due to the nature of digital products, all sales are final. Once a product has been purchased and access has been granted, refunds, cancellations, or exchanges are not permitted.
This policy is in place because digital products cannot be returned, and access to proprietary frameworks, templates, and systems is considered delivered upon purchase.
Exceptions
Refunds may only be considered under the following limited circumstances:
- The product was not delivered due to a verified technical issue on the platform
- The file is corrupted or inaccessible and cannot be resolved
- Duplicate transactions were made for the same product
Any such cases will be reviewed carefully, and resolution may include re-delivery or correction rather than a monetary refund.
Product Usage and Access
Upon purchase, you are granted a non-exclusive, non-transferable license to use the product for personal or business purposes.
You may not resell, redistribute, share, sublicense, or reproduce any product, whether modified or unmodified, without explicit permission. Unauthorized distribution of digital materials is strictly prohibited.
Responsibility of Use
All products provided by Jeruk Purut Pro are intended as professional resources to support consulting, advisory, and business strategy work. Results may vary depending on how the systems and frameworks are applied.
The website does not guarantee specific business outcomes, financial results, or performance improvements from the use of these products.
Policy Updates
Jeruk Purut Pro reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Continued use of the website and its products constitutes acceptance of any changes made.